Privacy Policy

Last Updated: May 2025

At The Toy Adoption Company, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

When you browse our site or place an order, we may collect:

  • Your name and contact details (like email and postal address)

  • Payment information (securely processed by our trusted payment partners)

  • Any messages or information you share with us (like enquiries or adoption note).

We use your details to:

  • Process and deliver your orders

  • Provide customer support

  • Share updates about your toy adoption (if you’ve opted in)

  • Improve our services and website

We never sell your personal information or share it with third parties for marketing.

Cookies

We use cookies (small data files) to improve your browsing experience and analyse website traffic. You can manage cookies through your browser settings.

Your Rights

You can contact us at any time to:

  • Access or update your personal information

  • Ask us to delete your information

  • Opt out of emails or marketing

Safety, Legal & Policies

Safety Statement

The Toy Adoption Company takes all reasonable steps to ensure the safety, cleanliness, and quality of our pre-loved soft toys prior to adoption. However, due to the nature of second-hand goods, we make no warranties, express or implied, regarding their ongoing condition or suitability after purchase.

It remains the sole responsibility of the adopter to carefully inspect each toy upon receipt and to monitor its condition regularly to ensure continued safe use.

To the fullest extent permitted by law, The Toy Adoption Company disclaims all liability for any injury, loss, or damage arising from the use or misuse of our products.

By purchasing from The Toy Adoption Company, you acknowledge and agree to these terms and accept all associated risks.